OUR COMMUNITIES

From Kaihoke to Oamaru

Empowering Growth and Nurturing Communities

We place a strong emphasis on investing in our greatest asset: our staff members. We firmly believe that training and professional development are vital ingredients for success. That's why we go the extra mile to provide comprehensive and ongoing training programs that equip our team with the skills and knowledge needed to excel in their roles. By investing in their growth, we ensure that our staff members are equipped to deliver exceptional human resources solutions to our valued clients.

Beyond our dedication to our staff, we're committed to making a positive impact on the communities we serve. We recognise the importance of sustainable employment opportunities and actively contribute to local communities by providing meaningful job opportunities. By fostering an environment that supports economic growth and stability, we aim to create a lasting impact on individuals and the communities they call home.

Kaikohe

We are deeply committed to supporting the Far North community by creating sustainable employment opportunities. We take great pride in witnessing the growth and success of individuals who have been a part of our Kaikohe-based hub. Our solid foundation has served as a springboard for family members and employees, enabling them to explore new areas and pursue diverse careers. This investment extends not only to Kaikohe but also to the fringes and surrounding areas of the Te Tai Tokerau district.

To further strengthen our ties with the community, we actively collaborate with local community boards and proudly hold memberships with esteemed organizations such as the Northland Business Association and the Kaikohe Business Association. Through these partnerships, we foster an environment of continuous improvement, ensuring that our services meet the highest standards of quality assurance. This commitment to excellence benefits all stakeholders and customers, resulting in mutually beneficial outcomes for everyone involved.

Our dedication to supporting the Far North community runs deep. By providing sustainable employment opportunities and engaging in fruitful collaborations, we aim to contribute to the long-term prosperity and growth of the region. Join us as we make a positive impact, fostering a culture of success and creating WIN/WIN situations for our valued stakeholders and customers.

North Shore

Celebrating Diversity in the Heart of Albany

At our Albany branch, we embrace and celebrate the remarkable diversity of the Auckland region. Just like the vibrant tapestry of cultures that make up this bustling city, our team proudly represents a wide range of backgrounds, ensuring we provide inclusive and comprehensive support to our clients and their customers across New Zealand.

Within our multicultural hub, we take pride in offering linguistic support to multiple communities. With over a dozen different languages spoken by our dedicated team members, we bridge communication gaps and foster meaningful connections. This linguistic diversity enables us to cater to the unique needs and preferences of our diverse clientele, ensuring exceptional service and a truly inclusive experience.

As testament to our dedication to the Albany community, we are honored to be a member of Business North Harbour. Through this esteemed membership, we actively engage with the local business community, collaborating with like-minded professionals to drive growth and development in the region. In fact, our Director plays an active role on their board, contributing valuable insights and expertise to help shape a thriving business environment.

We stand proud as a symbol of diversity and inclusivity. Join us as we celebrate the richness of cultures and languages, making a positive impact on our clients, their customers, and the vibrant communities we serve.

Christchurch

As an extension of the Phone Plus Group umbrella, our Christchurch office stands as a dynamic satellite hub, established to provide exceptional support and complement our comprehensive range of services.

Located in the vibrant neighborhood of Riccarton, our dedicated Christchurch team is fueled by enthusiasm and a genuine commitment to serving our valued customers in Christchurch and throughout the South Island. With a deep understanding of the unique needs and aspirations of this region, we deliver tailored solutions that drive growth and success.

We embrace exciting opportunities to further strengthen our services. Our focus includes bolstering Business Continuity Planning (BCP), expanding our Solar Systems expertise, and cultivating our robust 3PL (Third-Party Logistics) and utilities network. By constantly evolving and innovating, we ensure that our offerings align with the emerging needs of businesses and communities in Christchurch and beyond

Oamaru

In a significant milestone for the Phone Plus Group, we expanded our presence by acquiring Pulse Solutions Limited in 2022. This strategic move brings us closer to the vibrant community of Oamaru and enables us to serve the region with our exceptional range of services.

We are thrilled to welcome the talented Southland team into the Phone Plus family. Their wealth of experience and expertise is a valuable addition, and we are excited to merge their knowledge with our own efficiencies and systems. By combining forces, we strive to create a sustainable and prosperous future for both our clients and our team members.

We deeply appreciate the pride and tenacity that defines the Oamaru team. Their dedication and commitment to excellence align perfectly with our values, and together, we are poised to achieve remarkable things. We eagerly anticipate the opportunities and possibilities that lie ahead, knowing that our shared journey will be marked by collaboration, innovation, and success. Together, we will build a legacy of achievement and make a positive impact in the Oamaru community and beyond.

NATIONAL

The Phone Plus Group has the following Strategic Memberships, Partnerships and Affiliates:

Auckland Chamber of Commerce since 2001
Marketing Association since 2001
Customer Contact Network New Zealand (formerly CCiNZ) since 2009 Board Seat
Asia Pacific Contact Centre Association of Leaders – APCCAL since 2010
Registered Financial Provider since 2011 (FSP288465)
Membership with Financial Services Complaints Limited
Auscontact – since 2016
Northland Business Association – 2016 – Board Seat
Institute of Directors since 2017
Business North Harbour – Board Seat
Kaikohe Business Association – Board Seat

Our operational Director sits on the steering committee of the Customer Contact Network of NZ (CCNNZ) after stepping down as Vice Chair in November 2019 to create succession planning opportunities.

We also support local and international charities both as Clients and with supporter activities for some organisations including but not limited to:

ChildFund NZ
WaterAid
Heart Foundation Fundraising
World Animal Protection
UN Refugees
Young New Zealanders Foundation which provides education and support for schools for awareness and prevention of youth suicide which is especially prevalent in the Far North of New Zealand.
Breast Cancer and Prostate Cancer Awareness
Northland District Health Board supporting meningococcal vaccinations, pregnancies, cataracts as well as drug and alcohol dependency situations.
Save our Kiwi
Saving Hope
Kaimanawa Heritage Horses